VelaClock 2.0 FAQ (Frequently Asked Questions)

VelaClock is a Dashboard widget for Mac OS X.

Pre-sales | General | Registration and Installation

Pre-sales

How do I purchase VelaClock (Deluxe or standard)?

There are two ways to purchase and fully activate the Demo software.

1. To purchase within the Demo widget:

  1. Download, install and run the widget.
  2. On the back of the widget, click the "Purchase or Register" button.
  3. Click the "Purchase" radio button and complete the purchase.
  4. You will be able to immediately use the fully functional widget.

2. To purchase from the Vela Design Group web store:

  1. Click one of these links buy deluxe version or buy standard version and complete the purchase.
  2. You will receive an email containing your serial number.
  3. Wait a few minutes (for the serial number to become valid).
  4. On the back of the widget, click the "Purchase Info" button.
  5. Click the "Enter Serial Number" radio button and continue.
  6. You may have to wait about 5 minutes before you can use the fully functional widget.
  • Product Activation. What is it and why does VelaClock use it?
      • Product Activation is a technology that helps prevent unauthorized copying of the software (i.e. software piracy). VelaClock uses Product Activation to reduce piracy; Over time, reduced piracy will help ensure that we can continue to develop affordable high-quality software.
  • I have a desktop and a laptop machine; can I use VelaClock on both machines?
      • Yes. To install and register VelaClock on your second machine, follow the instructions under Registration (below).

General

  • What are the System Requirements?
      • VelaClock requires Mac OS X v. 10.4 or later.
  • Is VelaClock compatible with Mac OS X 10.9 (Mavericks) and 10.8 (Mountain Lion)?
      • Yes. See this blog post.
  • How do I show the time in 24-hour time format?
      • Click on one of the digital time boxes on the front of the widget to toggle between 12- and 24-hour time formats.
  • How do I show UTC (formerly known as GMT)?
      • - Flip the widget to its backside.
      - Select "SPECIAL" from the top menu.
      - The second menu shows 'UTC (Greenwich)'.
      - Click the Add button to add UTC.
  • How do I change the selected city using the keyboard?
      • - Click on VelaClock so that it is the "focused" widget.
      - Press the up or down arrow key to move the selection up or down.
  • How do I hide the Info panel shown at the bottom of the widget?
      • De-select the currently selected city.

Registration and Installation

  • I just purchased VelaClock from your Web Store. How do I register it?
  • Or, I how do I install VelaClock on second machine?
      • - Download and run the widget:
      - Click the "Purchase or Register" button on the back of the widget.
      - Select "Enter Serial Number" and continue.
      - Complete the process.
  • When I install VelaClock on Mac OS X 10.4.2 or newer I get a warning.
      • Widget Installer warning: "This widget is already installed for all users of this computer. Only install it in this user account if you prefer to use this copy instead."
      VelaClock 1.0 appears to be installed on your machine. VelaClock 1.0 used a custom installer to place it in /Library/Widgets for all users. To remove VelaClock 1.0 and no longer see this warning, you will need to manually move /Library/Widgets/VelaClock to the Trash.